We partner with multiple delivery services such as India Post, DTDC, Fedex, VRL and other similar services to deliver your products. You will get intimated through email about the shipping details including tracking number once the products are dispatched.
GROCERY DELIVERY :
May take 3 to 5 working days to dispatch your products after receiving your orders. Please allow additional 3-4 days for the product to reach you. All orders are shipped on all working days. Products are not shipped on government holidays and Sundays. Strikes, weather conditions and other unforeseen events might delay product shipments and delivery. As soon the product is shipped you will get a mail on the same.
If you happen to miss the delivery (e.g. you are not at home), then your parcel will be with the local delivery service office for three days. You may try to collect it from their office or request them to deliver again at a suitable time. Please note not all delivery services may do second attempt for delivery.
We take maximum care to pack and send your orders very professionally. Still, there might be issues rarely when the courier services don’t do their part. When this happens, please get in touch with our customer service person and we will try to readress the issue best way possible.
We ship throughout India, and for some reason, if your Pincode is blocked for delivery, please contact us to arrange for the delivery. For refunds and replacements please see the below section.
READY COOKED FOOD & FRESH PRODUCE DELIVERY :
All fresh produce(Dairy, Fresh Fruits & Vegetables) & Instant/ready cooked food(from the kitchen) will be delivered within 30minutes to 2 hours after the order is received by us.
We deliver only in Bengaluru.
We are tied up with the DHL Express for international shipments. It may take 3 to 5 working days to dispatch the international shipments after receiving the orders. You will get intimated through email about the shipping details including tracking number and estimated time for delivery, once the products are dispatched. They display the delivery charges for the international shipments on the check out page. There will be no refund or replacement for international orders.
Our shipping costs are calculated based on the weight of the products ordered. If the value of the order is above Rs 1000 (before taxes) then the delivery is free within India.
